Return and refund conditions

Who says return says waste!

When a cosmetic product is returned, we have no choice but to compost it due to health and safety measures, therefore, the carbon footprint of returns is considerable and we believe we can avoid it, but also we want to offer you excellent service and make you feel safe. This is why we offer the sale of samples of the Nourishing Foundation and the Botanical Powder so that you can buy a small quantity and try it to be sure before purchasing the standard size.

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We do not accept any exchanges on our products unless you have received a broken product, if this is the case please contact us with a photo of the damaged product and proof of purchase, we will send you a replacement of the same product ( format, color and weight). We would be delighted to help you. If you did not purchase your item through www.yanelcosmetiquenutritive.com, please contact the partner from whom you purchased the product.

All purchases made through our partners are subject to their return policies.

Refund

We do not accept any refunds on our products unless you have received broken packaging, if this is the case please contact us with a photo of the damaged product and proof of purchase, we will be happy to help you. If you did not purchase your item through www.yanelcosmetiquenutritive.com, please contact the partner you purchased from.

All purchases made through partners are subject to their refund policies.